you said - we did
When you tell us your views, or make a complaint we want to learn from that experience. We will not always get it right and we need you to tell us where things go wrong so that we can improve for the future.
In addition to the many improvements to our rights of way network made possible by your reports of problems, here are some of the ways we have listened to you:
|You said.....||we did ....|
|You would like our meetings to be audio recorded and available on disk or via the website.||We now audio record our Authority, Partnership Fund Committee and Exmoor Consultative and Parish Forum meetings.|
|You asked for more opportunities to get involved with the Authority via the Exmoor Consultative and Parish Forums.||We increased the number of these meetings to 5 per year (previously 2 per year).|
|You asked if it was possible to improve ladies' toilet facilities in Porlock.||We have re assigned the three cubicles available to provide a male only; female only; and accessible to all cubicle.|
|You were concerned that dog owners were leaving bags of dog waste around the paths and car park at Tarr steps and asked us to provide dog waste bins.|
We have investigated the provision of a special dog waste bin at Tarr Steps and are now working in partnership with the Parish Lengthsman in order to provide bins that are regularly emptied. We will monitor the impact of this arrangement and hope to see a reduction in bags in this special place.We will also continue to encourage dog owners to pick up dog waste in a bag and take it home or place in a suitable bin and we regularly inspect popular places.
|You wanted to know more about the work the Authority was undertaking with regard to tourism on Exmoor.||We established a bi-monthly update to tourism providers – this is currently sent to 1100 subscribers 6 times a year.|
|You asked for more help in understanding how you could apply for Partnership Fund grants to help with your projects.||The Partnership Fund is the main grant funding programme provided by the National Park Authority. The fund seeks to invest in good ideas and projects that will help achieve National Park purposes. The fund is open to communities, voluntary organisations, businesses and individuals. More information can be found on our website|
|You asked if we could help improve the economic prospects for young people living and working in the National Park.|
looking to take on apprentices in land based industries, tourism, outdoor education and recreation, and low carbon technologies.
We also supported 'Moor Skills' apprenticeships through the Heart of Exmoor project (Heritage Lottery funded Exmoor Moorland Partnership Scheme).The Authority has offered a number of paid internships aimed at those living and wishing to work in the National Park, including two successful placements with our Field Services Team carrying out essential maintenance and improvement to the rights of way network.
To help the Authority and its partners understand the issues for younger people living and working on Exmoor, including matters such as housing and rural broadband, we are working with Exmoor Young Voices. A recent report from this group can be viewed hereWe supported West Somerset Community College to recruit a Rural Employment Enabler to be a link between young people and businesses
|Rights of Way - You asked for improvements to the surface of.....||As an example of the wide range of work carried out by the Authority to respond to requirements for improvements, our Field Services Team made a great job of improving the surface of Butt’s Lane in Wootton Courtenay. The excess mud was scraped away, the surface levelled and local stone added to create a firm base. The drainage has been dramatically increased by improving existing structures and also with the discovery of an old stone drain that has been cleaned out and is working well|
|You asked if we could help facilitate more volunteering opportunities on Exmoor||We have funded our 'Get Involved Project' to help connect people with volunteer opportunities on Exmoor. Opportunities now range from one off taster sessions with no ongoing commitment, to regular weekly volunteering and a whole host of training opportunities. We also have specialist volunteer roles to help lead activities, monitor wildlife and assist with some of the more technical aspects of our work. For more information visit our Get Involved pages on the website.|
|You asked for more events for families||We developed our Big Adventure Days. With family games and activities lasting all day in some of the most amazing locations on Exmoor you’ll not want to go home! To find our next Big Adventure day, visit our events page or pick up a copy of Exmoor Visitor from one of our National Park Centres or Local Information Points on Exmoor.|
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